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Financial Ombudsman decision DRN-4075645 Not upheld

Not upheldoutcome, as published by the Ombudsman

£161redress stated in the decision

Wed May 31deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Ms D claims that this was lent to her irresponsiblyIrresponsible lending

She is also not satisfied as to the way that the loan history has been recorded on her credit file and wants it amending.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4075645.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.