Sainsbury's Bank Plc

Financial Ombudsman decision DRN-4060374 Not upheld

Not upheldoutcome, as published by the Ombudsman

£50redress stated in the decision

Mon Oct 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Sainsbury’s say it applied breathing space which meant he wasn’t required to make payments for 30 days and wouldn’t apply further fees and charges.Treatment in financial difficulty

Mr T has complained that Sainsbury’s Bank Plc has incorrectly recorded a default on his credit file.Credit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4060374.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.