Nationwide Building Society

Financial Ombudsman decision DRN-4049287 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Apr 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Identity checks and access, Data and privacy

In the Ombudsman’s words

He also complains about the service provided by Nationwide Building Society.Identity checks and access

Mr B said this had been done without his knowledge or consent and was a breach of data protection laws.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4049287.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.