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Marsh Finance & Commercial Limited
Financial Ombudsman decision DRN-4011250 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue May 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Treatment in financial difficulty
In the Ombudsman’s words
Miss G complains that Marsh Finance & Commercial Ltd (“Marsh”) irresponsibly granted her a hire purchase agreement she couldn’t afford to repay.Irresponsible lending
Miss G also says she felt pressured into taking out the agreement... Miss G has also told us she feels Marsh failed to help her when she began having problems meeting her monthly payments.Treatment in financial difficulty
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4011250.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.