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Clydesdale Financial Services Limited

Financial Ombudsman decision DRN-3995675 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

I’m not persuaded that there’s enough evidence to show that Mrs C’s relationship with Barclays Partner Finance was unfair and I don’t consider it to be likely that a court would conclude that there was an unfair relationship between Mrs C and Barclays Partner Finance in these circumstancesIrresponsible lending

Mrs C’s representative says that Barclays Partner Finance should have told her about any commission that it paid to the holiday company for arranging the loanProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3995675.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.