HSBC UK Bank Plc
Financial Ombudsman decision DRN-3994789 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Wed Mar 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
information about missed repayments could be reported to credit reference agenciesCredit file reporting
HSBC UK Bank Plc misadvised its director that he was personally responsible for repaying its Bounce Back LoanProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3994789.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.