Firms › Key Retirement Solutions Limited ›
Key Retirement Solutions Limited
Financial Ombudsman decision DRN-3967775 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Apr 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Bereavement and power of attorney
In the Ombudsman’s words
She complains on his behalf that Key Retirement Solutions Limited (KRS) unfairly recommended a lifetime mortgage to him.Product mis-sold
Mr W’s sister has a lasting power of attorney for Mr W.Bereavement and power of attorney
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3967775.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.