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Clydesdale Financial Services Limited

Financial Ombudsman decision DRN-3964765 Not upheld

Not upheldoutcome, as published by the Ombudsman
£62redress stated in the decision
Mon Mar 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

The claims of misrepresentation and an unfair relationship that were made by Mrs H’s representative are legal claims under sections 75 and 140A of the Consumer Credit Act 1974.Product mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3964765.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.