Iwoca Ltd
Financial Ombudsman decision DRN-3934063 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Mar 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Interest and rates
In the Ombudsman’s words
V made the initial payment of £449.46, but was then unable to meet further payments. It contacted IWOCA and requested for interest on the account to be waived for six months so they could have some breathing space.Treatment in financial difficulty
V, a limited company, complains that IWOCA Ltd misled it into taking a loan with a high interest rateInterest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3934063.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.