Santander UK Plc
Financial Ombudsman decision DRN-3901521 Not upheld
Not upheldoutcome, as published by the Ombudsman
£15redress stated in the decision
Thu Jun 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
adverse information regarding that account has been recorded on his credit fileCredit file reporting
a Santander UK Plc credit card account was fraudulently opened in his nameProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3901521.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.