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Tesco Personal Finance Limited
Financial Ombudsman decision DRN-3889204 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Apr 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Credit file reporting
In the Ombudsman’s words
they did not make it clear to her that there would be further interest to pay when she cleared the outstanding balanceInterest and rates
Mrs W complains that Tesco Personal Finance PLC has recorded adverse information on her credit fileCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3889204.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.