National Westminster Bank Plc

Financial Ombudsman decision DRN-3886351 Upheld

Upheldoutcome, as published by the Ombudsman

£2,000redress stated in the decision

Tue Feb 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

I also feel that Nationwide shouldn’t have provided P with a BBL, even in light of the relaxed assessment criteria of a BBL at that time, given that Mr R had told them on several occasions prior to P’s application that P wasn’t trading, had no income, and had no realistic chance of any future income.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3886351.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.