Firms › Ikano Bank AB (publ) ›
Ikano Bank AB (publ)
Financial Ombudsman decision DRN-3886273 Not upheld
Not upheldoutcome, as published by the Ombudsman
£11,852redress stated in the decision
Mon Feb 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
the supplier had made said the financial benefits from the system would make it a self-funding system which would pay for itself within the term of the loan. This had turned out not to be true, and it was this misrepresentation that had induced Miss P to enter into the contractProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3886273.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.