Lime Capital Finance Limited

Financial Ombudsman decision DRN-3789741 Not upheld

Not upheldoutcome, as published by the Ombudsman

£25,000redress stated in the decision

Fri Dec 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Interest and rates

In the Ombudsman’s words

In March 2019, Mr A wrote to Lime Capital asking it to freeze interest because he said that he was in financial difficultyTreatment in financial difficulty

Mr A says that Lime Capital unfairly charged interest under the credit agreement.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3789741.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.