Santander UK Plc
Financial Ombudsman decision DRN-3784188 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Dec 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Mr W complains Santander UK Plc (“Santander”) lent to him irresponsibly since he was experiencing financial difficulties at the time he applied for the loan.Irresponsible lending
Additionally Santander should arrange for all records and associated adverse credit entries relating to the loan to be removed from Mr W’s credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3784188.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.