New Wave Capital Limited

Financial Ombudsman decision DRN-3763602 Upheld

Upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Tue Dec 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

APP scam refund refused, Credit file reporting

In the Ombudsman’s words

Mrs M explains that her name was used to take out credit fraudulently.APP scam refund refused

Remove her name from the account and its business credit file and not hold her responsible for this borrowing.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3763602.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.