Barclays Bank UK PLC

Financial Ombudsman decision DRN-3754617 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Nov 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

Mr M complains that Barclays Bank UK PLC is recording incorrect information on his credit file about a mortgage.Credit file reporting

It has already offered Mr M £175 for the way it has handled this complaint.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3754617.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.