Western Circle Limited

Financial Ombudsman decision DRN-3744393 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Dec 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr D complains that Western Circle Ltd trading as Cashfloat (Cashfloat) didn’t carry out checks before it granted a loan which he couldn’t afford to repay.Irresponsible lending

Mr D is also unhappy Cashfloat has recorded a default on his credit file while he was in the process of setting up a Debt Management Plan (DMP) with a well-known third-party debt advice group.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3744393.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.