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Nationwide Building Society

Financial Ombudsman decision DRN-3742601 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jan 31deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

I’ve read everything that she has said about her financial difficulty and the reasons for this during this timeframe, so I’m aware of her circumstances here.Treatment in financial difficulty
Ms M complains Nationwide Building Society unfairly registered a default with Credit Reference Agencies (CRA’s).Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3742601.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.