NewDay Ltd

Financial Ombudsman decision DRN-3713543 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Feb 23deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr D complains that NewDay Ltd (‘NewDay’) wrongly increased his credit limit when this was not affordable for him.Irresponsible lending

NewDay Ltd should also remove all adverse information recorded after 17 December 2018, regarding this account from Mr D’s credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3713543.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.