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Clydesdale Financial Services Limited
Financial Ombudsman decision DRN-3711401 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Feb 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Support for vulnerable customers
In the Ombudsman’s words
claims under section 140a of the Consumer Credit Act 1974 that the product in question had been misrepresented and that he was subject to an unfair relationshipProduct mis-sold
stressed his vulnerabilitySupport for vulnerable customers
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3711401.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.