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Clydesdale Financial Services Limited
Financial Ombudsman decision DRN-3709776 Not upheld
Not upheldoutcome, as published by the Ombudsman
£3,399redress stated in the decision
Thu Aug 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mrs C’s representative, on her behalf, has asked for this complaint to be considered by an ombudsman. It has raised its serious concerns about the way that the finance was sold to Mrs CProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3709776.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.