Lendable Ltd

Financial Ombudsman decision DRN-3699580 Upheld

Upheldoutcome, as published by the Ombudsman

£1,000redress stated in the decision

Thu Nov 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Support for vulnerable customers

In the Ombudsman’s words

Mr J complains that Lendable Ltd lent to him irresponsiblyIrresponsible lending

she referred to the mental health issues about which Mr J had informed Lendable in the autumn of 2021 and she thought that it had taken appropriate steps to support Mr J through his difficult times.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3699580.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.