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Tesco Personal Finance Limited

Financial Ombudsman decision DRN-3687633 Upheld

Upheldoutcome, as published by the Ombudsman
£75redress stated in the decision
Wed Oct 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates

In the Ombudsman’s words

Reworking the interest applied to Mrs H’s account to reflect what she would have paid if the above transactions had not been madeInterest and rates

Rules cited

Payment Services Regulations 2017

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3687633.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.