NewDay Ltd

Financial Ombudsman decision DRN-3687513 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Oct 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Ms B complains that NewDay Ltd lent to her irresponsibly.Irresponsible lending

Amend Ms B’s credit file to reflect the new monthly balances after refund of interest and charges.Credit file reporting

Rules cited

CRM Code (APP scam reimbursement)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3687513.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.