Santander UK Plc
Financial Ombudsman decision DRN-3686703 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Oct 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Data and privacy
In the Ombudsman’s words
The bank also removed any searches related to the application from Mr S’ credit fileCredit file reporting
Mr S complains that Santander UK Plc breached his data by sending a letter intended for him to the wrong address.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3686703.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.