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Financial Ombudsman decision DRN-3675540 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

treated him unfairly when he experienced financial problemsTreatment in financial difficulty

there’s still a default showing on Mr P’s credit file which is affecting his ability to obtain creditCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3675540.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.