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Clydesdale Financial Services Limited
Financial Ombudsman decision DRN-3673262 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Sep 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
claim under s.140A of the CCA, stating that the actions of the supplier led to an unfair lending relationship, including not carrying out checks to ensure the lending was affordable for themIrresponsible lending
Mrs and Mr S said the nature of the timeshare had been misrepresented to themProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3673262.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.