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Tesco Personal Finance Limited
Financial Ombudsman decision DRN-3666226 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Sep 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Treatment in financial difficulty
In the Ombudsman’s words
Mr T complains that Tesco Personal Finance PLC did not check whether he would be able to afford a loan before agreeing to it.Irresponsible lending
He also complains about the way in which Tesco Bank handled the loan when he fell into arrears.Treatment in financial difficulty
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3666226.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.