Gain Credit LLC

Financial Ombudsman decision DRN-3657083 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Tue Oct 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

gave her a line of credit she couldn’t afford to repay and without carrying out affordability checksIrresponsible lending

remove any negative information about the facility from Miss W’s credit file from 1 October 2019Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3657083.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.