Gain Credit LLC

Financial Ombudsman decision DRN-3655024 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£81redress stated in the decision

Wed Mar 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Mr B complains that Gain Credit LLC, trading as Drafty, lent to her and then raised the credit limit when she could not afford it.Irresponsible lending

Drafty ought to have ceased allowing Miss T from using the facility and offered Miss T forbearance instead.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3655024.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.