NM MORTGAGES LTD
Financial Ombudsman decision DRN-3654804 Upheld
Upheldoutcome, as published by the Ombudsman
£850redress stated in the decision
Thu Oct 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Data and privacy
In the Ombudsman’s words
As a result, Mr and Mrs T’s credit files were affected and they were refused a car loan and had the limits on their credit cards reduced.Credit file reporting
The complaint Mr and Mrs T complain that NM MORTGAGES LTD, a firm which had given them mortgage advice, didn’t keep their personal data safe.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3654804.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.