Openwork Limited
Financial Ombudsman decision DRN-3648985 Upheld
Upheldoutcome, as published by the Ombudsman
£7,152redress stated in the decision
Thu Sep 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
The complaint Mr M and Ms N complain about the mortgage advice they were given by an appointed representative of Openwork Limited (“Openwork”). They say the adviser recommended an unsuitable mortgage.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3648985.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.