Nationwide Building Society

Financial Ombudsman decision DRN-3648265 Upheld

Upheldoutcome, as published by the Ombudsman

£500redress stated in the decision

Wed Mar 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

He has also complained that Nationwide has not been recording information regarding one of his accounts to one of the credit reference agencies.Credit file reporting

Mr D also complains there were further concerns regarding the use of his personal data and the amendment of his information.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3648265.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.