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St. James's Place Wealth Management Plc
Financial Ombudsman decision DRN-3622366 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Sep 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Support for vulnerable customers
In the Ombudsman’s words
Mr S complains that St. James's Place Wealth Management Plc mis-sold a mortgage to him.Product mis-sold
He said he’s disabled and suffers from learning disabilities and severe anxiety.Support for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3622366.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.