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Omni Capital Retail Finance Limited
Financial Ombudsman decision DRN-3577996 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Aug 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
I’m not persuaded that there’s enough evidence to show that it acted incorrectly in connection with any credit checks that it madeCredit file reporting
the course or the loan agreement were mis-sold to herProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3577996.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.