NRAM Limited

Financial Ombudsman decision DRN-3571044 Not upheld

Not upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Fri Sep 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

Mr A complains about several NRAM Limited mortgages that he was advised to take out in 2004. Mr A is unhappy with the advice he received and believes he should have been advised to take out repayment mortgages only – instead of the four interest only mortgages.Product mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3571044.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.