Harvey & Thompson Limited

Financial Ombudsman decision DRN-3547853 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jul 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss C complains that Harvey & Thompson Limited was irresponsible to lend to her.Irresponsible lending

Remove loans 4 and 5 from Miss C’s credit file and remove any adverse information about loan 6 up to the date the complaint is settled.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3547853.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.