NewDay Ltd

Financial Ombudsman decision DRN-3520668 Upheld

Upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Thu Jul 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr B is unhappy that NewDay Ltd, trading as Aqua, provided him with credit which he feels was unaffordable for him at those times.Irresponsible lending

NewDay must also remove all adverse credit file reporting relating to this account from December 2017 onwards.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3520668.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.