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Midland Mercantile Finance Limited

Financial Ombudsman decision DRN-3516665 Upheld

Upheldoutcome, as published by the Ombudsman
£30,000redress stated in the decision
Mon Jul 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Remove any adverse information related to the fixed sum loan agreement from Mr T’s credit fileCredit file reporting
isn’t taking responsibility for the quality of a car it part funded through a fixed sum loan agreementProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3516665.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.