1plus1 Loans Limited

Financial Ombudsman decision DRN-3506093 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Jun 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr I has complained that 1Plus1 Loans Limited (“1Plus1 Loans”) did not conduct an adequate affordability assessment before granting him a loan which he says was unaffordable for him.Irresponsible lending

Remove any adverse information recorded on Mr I’s credit file in relation to the loan.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3506093.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.