Barclays Bank UK PLC

Financial Ombudsman decision DRN-3488536 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Oct 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Mr W complains Barclays Bank UK PLC trading as Barclaycard (‘Barclaycard’) irresponsibly approved him for two credit cards.Irresponsible lending

Normally we would expect Barclaycard to consider forbearance measures and I can see that in this instance it worked with Mr W to implement a deferment plan which would fall into that category.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3488536.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.