Avantcredit Of Uk, Llc

Financial Ombudsman decision DRN-3484827 Not upheld

Not upheldoutcome, as published by the Ombudsman

£75redress stated in the decision

Fri Jul 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

AvantCredit have acknowledged that they incorrectly recorded that Mr O had missed repayments to his loan accountCredit file reporting

they didn’t begin to deal with the issue correctly until he followed it up two weeks’ laterComplaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3484827.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.