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Tesco Personal Finance Limited

Financial Ombudsman decision DRN-3477272 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Tesco Bank went on to give Mr W nine months where no interest was charged to either account (saving him about £100 a month), and he could pay just £20 a month to each accountTreatment in financial difficulty

Mr W complains Tesco Personal Finance PLC trading as Tesco Bank unfairly recorded adverse information on his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3477272.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.