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Shop Direct Finance Company Limited
Financial Ombudsman decision DRN-3449276 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Jun 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Mr K complains that Shop Direct Finance Company Limited trading as Littlewoods (‘Shop Direct’) irresponsibly gave him two running account credit facilities that he couldn’t afford.Irresponsible lending
Mr K is also disappointed that his credit record has been adversely affected by this.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3449276.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.