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Provident Personal Credit Limited
Financial Ombudsman decision DRN-3446170 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jul 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Credit file reporting
In the Ombudsman’s words
Provident responded that it agreed that the loan was taken out fraudulently.APP scam refund refused
It arranged for any outstanding balances to be ‘written off’ and for any references to the account to be removed, including those with credit reference agencies.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3446170.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.