Everyday Lending Limited

Financial Ombudsman decision DRN-3442362 Not upheld

Not upheldoutcome, as published by the Ombudsman

£1,000redress stated in the decision

Tue May 31deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Interest and rates

In the Ombudsman’s words

I don’t think Everyday Loans has acted unfairly when applying this interest or when it has later pursued Mr A for the outstanding arrears on the account.Treatment in financial difficulty

Everyday Loans has added interest to the loan in line with the terms and conditions.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3442362.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.