Black Horse Limited
Financial Ombudsman decision DRN-3425763 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jul 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Mr K complains that Black Horse Limited trading as Land Rover Financial Services (BHL) didn’t support him when he experienced financial difficulties in relation to a hire purchase agreementTreatment in financial difficulty
Mr K was also unhappy that missed payments were recorded on his credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3425763.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.