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Legal & General Home Finance Limited

Financial Ombudsman decision DRN-3421591 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Bereavement and power of attorney

In the Ombudsman’s words

failed in its duty of care to her when it allowed a further draw down of funds from her lifetime mortgageIrresponsible lending

Sadly, Mr L passed away in June 2020 and Mrs M has said that this is when they became aware of the further draw down being taken.Bereavement and power of attorney

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3421591.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.