PSA Finance UK Limited

Financial Ombudsman decision DRN-3414466 Upheld

Upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Tue May 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Remove any adverse information about this agreement from Ms S’ credit file;Credit file reporting

Ms S complains PSA Finance UK Limited (PSA) provided her with a car that she believes wasn’t of satisfactory quality.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3414466.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.